Privacy Policy

Last Updated: January 2026

Welcome to The Soak Life ("we," "us," "our," or "Company"). We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thesoaklife.com (the "Site"), which focuses on PayID Pokies Online content and affiliate services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.

1. Information We Collect

We collect information in the following ways:

• Personal Information: Name, email address, phone number, and other contact details you voluntarily provide through forms or inquiries.
• Technical Information: IP address, browser type, operating system, referring URLs, and device identifiers.
• Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to track user behavior and preferences (see Cookie Policy below).
• Usage Data: Pages visited, time spent on the Site, links clicked, search queries, and interaction patterns.
• Location Data: General location information based on IP address to verify Australian eligibility and comply with local gambling regulations.

2. How We Use Information

We use the information we collect for the following purposes:

• Analytics: To understand user behavior, improve Site functionality, and optimize user experience.
• Affiliate Tracking: To track affiliate commissions, verify referrals, and facilitate payments to partner casinos and affiliates.
• Site Improvement: To enhance content quality, troubleshoot technical issues, and develop new features.
• Communications: To respond to inquiries, send newsletters (with your consent), and provide customer support.
• Legal Compliance: To comply with Australian laws, gambling regulations, and regulatory requirements.
• Marketing: To deliver targeted content and promotional materials (only with your consent where required).

3. Cookie Policy

Our Site uses cookies and similar tracking technologies to enhance your experience. Types of cookies include:

• Essential Cookies: Necessary for Site functionality and security.
• Analytics Cookies: Track usage patterns and Site performance (e.g., Google Analytics).
• Affiliate Tracking Cookies: Monitor referrals and affiliate commissions.
• Marketing Cookies: Deliver personalized content and advertisements.

Opt-Out Options: You can control cookies through your browser settings and opt out of non-essential cookies. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect Site functionality. You may also opt out of third-party tracking by visiting industry opt-out platforms.

4. Third-Party Links

Our Site contains links to third-party websites, including online casinos and affiliate partners. We are not responsible for the privacy practices, content, or policies of these external sites. We encourage you to review their privacy policies before providing any personal information or engaging with their services. Your use of third-party sites is at your own risk and subject to their terms and conditions.

5. Your Rights

Depending on your location, you may have the following rights:

• Australian Residents: Under the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs), you have the right to access, correct, and request deletion of your personal information. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
• EU/UK Residents: Under GDPR and UK GDPR, you have rights including access, rectification, erasure, restriction, portability, and objection to processing. You may withdraw consent at any time.
• US Residents: Under CCPA and similar state laws, you may have rights to know, delete, and opt-out of the sale of personal information.
• General Rights: You have the right to opt out of marketing communications and to request information about how we use your data.

To exercise these rights, contact us using the details below.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typically, we retain:

• Contact information and inquiry records: Up to 3 years after last interaction.
• Affiliate tracking data: As required by affiliate agreements and tax laws (generally 7 years).
• Analytics and usage data: Up to 12-24 months.
• Cookies: As specified in cookie settings (generally up to 2 years).

You may request deletion of your data at any time, subject to legal obligations and affiliate tracking requirements.

7. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact us:

Email: privacy@thesoaklife.com
Website: thesoaklife.com

We will respond to your inquiry within 30 days or as required by applicable law.

This Privacy Policy is effective from January 2026 and may be updated periodically. We will notify you of material changes by posting the updated policy on our Site with a new "Last Updated" date.